Exchange Policy

At ANWARKEFLI, we value your satisfaction and want you to be happy with your purchase. Please read our exchange policy carefully before requesting an exchange:

Eligibility for Exchange:

• Items must be returned within 3 days of purchase or delivery.
• Items must be in original condition, with no missing accessories (e.g., buttons), no stains, and no damage.
• All original tags must still be attached.
• Sale or clearance items are not eligible for exchange.

Important Conditions:

• No cash refunds will be issued.
• Only one-time exchange is allowed per receipt.
• Exchanges for items purchased online or in-store can be done by visiting our boutique.
• If you are unable to visit, you may send the item by post. Return postage is the customer's responsibility.

Exchange Process:

• Contact us at +60127889124 within 3 days with your order number and reason for exchange.
• Once approved, return the item to our boutique or via post.
• After inspection, we will issue your exchange.

For any questions, feel free to contact us at +60127889124.

Thank you for choosing ANWARKEFLI.

Warranty & Alteration Service Policy

At ANWARKEFLI, we stand by our quality with a lifetime warranty that covers repairs only. This includes replacing broken buttons (subject to stock availability) and fixing zippers.

Please note this warranty does not cover exchanging the item for a new one. To use this service, simply bring your item to our boutique for inspection. The warranty is valid for walk-in customers only after we have seen the item.

Sleeve Alteration Service

Want to change your long sleeves to 3/4 sleeves? We offer this alteration for RM10 per item. This service is only available for walk-in customers after inspection of the garment.

Please allow 2 days to complete the alteration.

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